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Form submissions overview

Each time a visitor sends a form, Forms RB saves a submission, also called a record, in your WordPress database. It is yours: no outside service is involved in storing it.

If a submission cannot be saved, the visitor sees an error rather than the thank-you message, so they know to try again.


What a submission contains

  • the answers, under the field labels and names
  • the date and time
  • the visitor’s IP address
  • uploaded files, with a download link
  • the delivery status, see Delivery channels

Fields hidden by conditional logic, headings and dividers are not stored. With PRO, a Calculation stores the result worked out by the server.


Where to find submissions

The Records panel of a form lists what was sent through that form. Open the form in RB Forms → All Forms.

All Submissions, under RB Forms in the admin menu, lists every form’s submissions together, with search and a form filter.

New submissions are also counted next to the RB Forms menu item and in the admin bar.


Who can see them

Submissions are available to users who may edit the form. All Submissions needs the edit_posts capability, and it lists only forms the user may edit. Settings is for administrators.


Privacy

Submissions hold personal data, such as names, email addresses and IP addresses:

  • mention the form in your privacy policy
  • use an Agreement checkbox where consent is needed
  • delete submissions you no longer need

Next steps

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